Terms of Service
Last updated: May 2026
1. Acceptance of Terms
By creating an account or using VideoKavach ("Service", "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms govern your use of the platform operated by VideoKavach ("we", "our", "us").
2. Description of Service
VideoKavach provides encrypted video hosting, AES-128 HLS transcoding, dynamic watermarking, and secure embed infrastructure for educational content creators and organisations in India. We offer API access, a management dashboard, and integration tools.
3. Account Registration
- You must provide accurate and complete information when registering.
- You are responsible for maintaining the confidentiality of your API keys and account credentials.
- You must be at least 18 years old or have the legal capacity to enter into contracts under applicable law.
- One account per individual or organisation. You may not share credentials.
4. Acceptable Use
You agree not to use the Service to:
- Upload content that infringes third-party intellectual property rights.
- Distribute illegal, obscene, defamatory, or harmful content.
- Circumvent, disable, or interfere with security features of the platform.
- Attempt to reverse-engineer encryption keys or bypass watermarking.
- Resell or sublicense the Service without written permission.
- Use the platform for spam, phishing, or fraudulent purposes.
We reserve the right to suspend or terminate accounts that violate these rules without prior notice.
5. Content Ownership
You retain full ownership of all video content you upload ("Your Content"). By uploading, you grant VideoKavach a limited, non-exclusive licence to store, transcode, encrypt, and serve Your Content solely for the purpose of providing the Service to you.
We do not claim ownership of Your Content and will not use it for any purpose other than operating the Service.
6. Plans, Billing & Payments
- Paid plans are billed monthly or annually in Indian Rupees (INR) via Stripe.
- All prices are exclusive of applicable GST unless stated otherwise.
- Storage and bandwidth limits are enforced as described on the Pricing page.
- Exceeding storage quota will prevent new uploads until you upgrade or delete content.
- Refunds are not provided for partial months. You may cancel at any time and retain access until the end of the current billing period.
7. API Usage
API keys are personal and non-transferable. You are responsible for all activity made with your API keys. Rate limits apply (see documentation). We may revoke API access if misuse is detected.
8. Service Availability
We aim for high availability but do not guarantee uninterrupted service. We will provide reasonable advance notice of planned maintenance. We are not liable for losses arising from temporary downtime.
9. Data Security
We implement industry-standard security measures including AES-128 encryption at rest and in transit. However, no system is completely secure. You are responsible for implementing appropriate access controls on your embed tokens and API keys.
10. Termination
Either party may terminate the agreement at any time. Upon termination, you may request an export of your video metadata within 30 days. After 30 days, we may delete your data permanently. We reserve the right to retain anonymised usage data for analytics.
11. Limitation of Liability
To the maximum extent permitted by law, VideoKavach's total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the 3 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India. The Information Technology Act, 2000 and applicable Indian law govern the use of this platform.
13. Changes to Terms
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after changes constitutes acceptance.
14. Contact
For questions about these Terms, contact us at:
VideoKavach
[email protected]